Cogna

Use Cases

• Workforce Planning: Match workers to demand, shifts, locations, and skill requirements.
• Dispatch & Scheduling: Allocate and schedule field teams based on skills, geography, priority, and operational conditions.
• Asset Management: Prioritize maintenance and investment across large asset portfolios.
• Permitting & Compliance: Manage permits, regulatory requirements, approvals, and audit records.
• Procurement: Evaluate bids, compare suppliers, manage spending, and support purchasing decisions.
• Customer Communications: Automate operational communications with customers, contractors, and regulators.
• Billing & Revenue Management: Identify billing errors, validate invoices, and recover missed revenue.
• Field Operations: Automate and coordinate field-service workflows.

Product Features

• AI-Native Applications: Builds applications around an organization's specific operational workflows.
• Lattice Knowledge Layer: Captures organizational, industry, process, and decision-making context.
• AI Agent Workflows: Uses AI agents to automate and support complex operational processes.
• Workflow Automation: Reduces manual work across repetitive and high-value business processes.
• Enterprise Integrations: Connects with systems such as SAP, Salesforce, SCADA, GIS, Excel, ERP, IoT systems, and legacy databases.
• Operational Decision Support: Helps teams make decisions using business rules, operational data, and organizational knowledge.
• Governance: Provides access controls, audit trails, deployment controls, compliance monitoring, and impact reporting.

How to Get Started?

1. Visit the Cogna website.
2. Identify a high-value operational workflow that needs improvement.
3. Submit the Request a Demo form.
4. Discuss the workflow, existing systems, data, and business requirements with Cogna.
5. Map the organization's processes, decision rules, and operational knowledge.
6. Work with Cogna to develop and test a tailored AI application.
7. Validate the application with operational teams.
8. Deploy it into the required environment and expand to additional workflows as needed.