Gallabox

Gallabox is an AI-powered customer conversation and automation platform that helps businesses manage leads, sales, customer support, and follow-ups across WhatsApp, Instagram, websites, and voice channels. It provides AI agents that can respond to customer inquiries, qualify leads, answer questions, collect information, schedule appointments, and route conversations to human team members when needed. Gallabox also includes a shared team inbox for managing customer conversations from different channels in one place. Businesses can create chatbot flows, broadcast campaigns, drip campaigns, and automated follow-ups based on customer activity. The platform supports WhatsApp commerce features such as catalogs, payments, forms, and click-to-WhatsApp campaigns. It also provides integrations with CRM, e-commerce, payment, scheduling, and marketing tools. Gallabox offers AI credits for features such as AI replies, translations, rewrites, knowledge-base lookups, and conversation evaluations. Advanced plans also include AI voice agents for WhatsApp and phone calls, lead pipeline management, appointment management, and additional integrations.