AI-powered automation for document-intensive business workflows

No reviews yet

Be the first
Overview

What is Tungsten?

Tungsten Automation is an enterprise intelligent automation platform designed to automate document-heavy and data-intensive business processes. Formerly known as Kofax, its portfolio combines AI, intelligent document processing, workflow orchestration, RPA, analytics, knowledge discovery, and AI agents. Its flagship TotalAgility platform can transform documents into structured data, orchestrate workflows across teams and systems, and provide insights for business decisions. Tungsten also offers specialized solutions for accounts payable and receivable, printing, PDF and eSignatures, fraud detection, data capture, and other enterprise processes.
Deep dive

More about Tungsten

How to Get Started?

  1. Visit Tungsten Automation and identify the workflow or business process that needs automation.
  2. Select the appropriate solution, such as TotalAgility, RPA, document processing, or AP automation.
  3. Request a demo or speak with a Tungsten automation expert.
  4. Define the required systems, documents, workflows, and business rules.
  5. Configure and test the automation solution.
  6. Integrate it with existing enterprise systems where required.
  7. Deploy the workflow and monitor its performance, exceptions, and results.

Use Cases

  • Intelligent document processing
  • Invoice and accounts payable automation
  • Accounts receivable automation
  • Document capture and data extraction
  • Enterprise workflow automation
  • Robotic process automation
  • Banking and financial services
  • Insurance claims and document processing
  • Healthcare document workflows
  • Government process automation
  • Supply chain workflows

Do's & Don'ts

Do's

  • Use Tungsten to automate repetitive and document-intensive workflows.
  • Define business rules and workflow requirements before implementation.
  • Use pre-trained document models where appropriate.
  • Monitor automated processes and review exceptions.
  • Apply security and governance controls to sensitive business data.
  • Test automation workflows before deploying them to production.

Don'ts

  • Don't automate critical workflows without validating business rules.
  • Don't assume AI-extracted information is always correct without appropriate validation.
  • Don't provide unnecessary access to sensitive documents or systems.
  • Don't deploy complex enterprise automation without monitoring and recovery procedures.
The verdict

Pros & cons

Pros

Broad portfolio covering document processing, workflow automation, RPA, analytics, and AI.

Strong focus on document-intensive enterprise processes.

Supports both AI-powered automation and traditional RPA.

Offers low-code/no-code automation capabilities.

Supports cloud and on-premises deployment for applicable products.

Provides pre-trained document extraction models to speed implementation.

Suitable for industries such as banking, healthcare, insurance, government, and supply chain.

Includes security, governance, and compliance capabilities for enterprise environments.

Cons

Primarily designed for businesses and enterprise teams rather than individual users.

Pricing is not publicly listed and generally requires a custom quote.

The large product portfolio can make choosing the right solution more complex.

Implementation of complex enterprise workflows may require technical expertise and planning.

Some advanced capabilities are tied to specific Tungsten products rather than one universal feature set.

Verified reviews

Tungsten reviews

No reviews yet — be the first to share your experience.

No reviews yet

Be the first to share an honest, verified review of Tungsten.

~ Compare

Tungsten alternatives

Other tools in the same category worth a look.

See full category